Hayden Memorial Library - Frequently Asked Questions

How do I log into library computers?

The username to log into a computer in the library is the first part of your Citrus email address before @. The password is your Citrus email password.

How do I log into wifi?
Current students select Citrus Secure and log into using Citrus email address and email password. Guests select Citrus Guest and enter an email address and agree to the terms of use. Wifi is provided for 10 mins to provide time to access verify a link sent to the email account provided. After verification, 24 hours of wifi is provided.


How do I log into WingSpan, Canvas, and library databases?
Access to these services utilizes a Single Sign On (SSO). The username is your email address. The password is your email password. You may need to verify your identity (e.g. via a code sent to your phone). WingSpan and Canvas can be accessed from the campus homepage or portal (my.citruscollege.edu).

What is my Citrus email address?
Check your welcome letter for your Citrus email address. It includes the first three letters of your first name, your entire last name and three random numbers followed by @student.citruscollege.edu. The password will also be included in your welcome letter.

How do I log into my Citrus Email?
Visit my.citruscollege.edu, select Student Email. The username is your email address. If you already have a password, enter it. You will be prompted to update your information. If you don’t know the password, see instructions below.

 

How do I set/reset my email password?

Select “Can’t access your account?” then “Work or School account”. Enter your email address and after 5 minutes, use the default password: Capital “C”, lowercase “c” and full birthdate: CcMMDDYYYY (only needed the first time you set your password – Tip: After set/reset, change your password ASAP). You will be prompted to update your account with more information. Future resets will use the security information you provide. Learn more about Student Email Accounts.
 

How do I forward my Citrus email?

Log into your campus Outlook email and select Settings (gear) icon. Under “View all Outlook settings”, select “Mail”, “Forwarding”, then check the “Enable Forwarding” box. Enter your email address then select “Save". Tip: Send an email to your Citrus account to verify that forwarding is working correctly.

How can I print and what is the cost? 

Black and white printing is 10 cents per page and color is 40 cents. There are multiple print release stations on campus, including three in the library. Students can add credit to their printing account anytime by visiting the “How to Print” link on the library homepage. 
 

How can I view/renew my library materials?

To view your library account, visit the “MyAccount” link on the library homepage. Login with your campus credentials, select “Library Card”, “Loans”, then select “Renew” for each item you wish to renew. Items can be renewed twice before they are overdue.


For other login issues, submit an Account Issues Form, call the TeCs Help Desk 626-857-4357 or Visit IS 103 or SS 1st Floor Lobby
.
More questions? Contact us or visit our interactive FAQs database.

Hayden Memorial Library at Citrus College │ 1000 West Foothill Blvd. Glendora, CA 91741-1899 │ (626) 963-0323 │ A to Z Index my.citruscollege.edu Student Account IssuesAlma

Powered by Springshare LibApps Login Library Procedural Manual